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"an opportunist does not a visionary make"
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Someone wake up the guys at Logitech...

It's been nearly a couple weeks since I've had my copy of Snow Leopard, and many months longer since developers have had access to test their hardware and software. So why is it that Logitech customers are still having to resort to manual workarounds to get their mouse to work?

What's worse, is if you try to go to their email support, you're greeted by this lovely notice:

There should never be a case for shutting down your email support for the better part of a month. Granted they are providing alternate ways to get support, this just screams poor planning. If anything, as a maker of input devices, Logitech has significantly more responsibility on their shoulders to provide prompt updates to its customers.

Logitech, I love your hardware. And though your customers may eventually forgive you, falling asleep at the wheel like this is unacceptable.

End rant.

 
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